Employment

The Membership Manager is responsible for advancing the Museum’s membership program and revenues by maintaining strong member relations and maintaining and growing membership through outreach and events. This individual oversees the Development Assistant and will utilize the Raiser’s Edge database along with other online platforms to organize communications, process memberships, and analyze and identify trends to better serve members and cultivate opportunities to broaden the membership base.

The position reports to the Development Manager and participates as an active member of a highly effective fundraising department including capital, annual, grant, corporate, and foundation programs.

Essential Duties & Responsibilities:
• Implement strategies in stewardship, renewal and upgrading of current members based on delivering an outstanding member experience that reinforce the value and benefits of membership
• In collaboration with leadership, work to identify and implement strategies to grow the membership base
• Oversee Development Assistant to ensure data integrity of all member records on Raiser’s Edge database and efficient processing and handling of membership materials.
• Generate pertinent reports to evaluate progress and adjust strategies for retaining, regaining and growing membership
• Work with leadership to create message and materials including event logistics, pricing, and cancellation or change notices
• Create content to support and market events and programs including invitations, press releases and marketing collateral Manage expense and revenue budgets for membership program

Education and Experience:
Bachelor’s degree and at least two years of fundraising and/or membership experience required. Experience with the non-profit sector preferred.

Qualifications:
• Excellent communication and organizational skills
• Meticulous attention to detail
• Work well in a team environment and be able to take initiative and make good decisions as well as motivate others
• Ability to multi-task, meet crucial deadlines, and work with a variety of people in different situations
• Project management skills
• Excellent computer skills and a willingness to learn Raiser’s Edge software, or implement new systems when necessary
• Familiarity with event management and email marketing programs including Eventbrite, Emma and Mailchimp

Working Hours and Conditions: This position requires occasional work on weekends and evenings. Must have a valid driver’s license and be able to lift up to 35 pounds.

The Systems Maintenance position works throughout the Museum to ensure functionality and safety of electrical, HVAC, and plumbing systems.

Essential Job Functions:
• Install new or upgrade wiring and varied electrical components to current electrical code requirements.
• Troubleshoot electrical equipment and facilitate the repair or replacement of deficient systems.
• Perform or oversee inspection and maintenance of HVAC and plumbing systems.
• Daily review of BAS/Facility Explorer program and controls. Address any ‘faults’ indicated.
• Coordinate work of contractors on building management system (BAS).
• Assist with new exhibition installations
• Work to improve efficiencies of existing and future systems, in conjunction with Efficiency Vermont.
• Program and schedule the Lutron automated lighting system in PCAE as required for exhibitions and events.
• Carry out requests from all departments and set priorities to ensure task completion.
• Utilize FIIX software to manage preventative maintenance.
• Budget management and ordering of supplies to support systems maintenance and upgrades in adherence to the department’s overall budget.
• Other duties as assigned

Supervisory Responsibility:
HVAC, electrical, plumbing, and automated systems control contractors

Education and Experience:
• High school diploma or equivalent along with specialized training and education for skills related to climate control, electrical and plumbing work
• Electrical License preferred
• 7-10 years systems maintenance experience required

Qualifications:
• Comfort with a diverse set of job responsibilities necessary
• Attention to detail and understanding of historic structures needed
• Must be able to prioritize and complete tasks in a timely manner
• Availability for on-call diagnostics and/or service of building systems.
• Positive attitude and ability to work with all Museum departments required
• Ability to lift and carry up to 50 pounds necessary
• Must have current driver’s license and clean driving record